1. Introduction

Wda Sousa Consulting Inc., operating under the trading name WDA Sousa (hereinafter referred to as WDA Sousa, we, us, or our), is committed to protecting the privacy and security of personal information entrusted to us by our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website at wdasousa.autos or engage our consulting services.

WDA Sousa is a Canadian consulting firm headquartered in Scarborough, Ontario, providing business strategy, operational efficiency, regulatory compliance, technology advisory, market entry, and project management services to clients across Canada. This policy applies to all personal information collected through our website, client engagements, telephone communications, email correspondence, and electronic transactions.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Contact Information: Your name, email address, telephone number, and company name collected through our contact form, consultations, or service inquiries.

Professional Information: Details about your organisation, industry, business challenges, and project requirements relevant to the consulting services we provide.

Technical Information: IP address, browser type, operating system, pages visited, and access times collected through cookies and analytics tools.

Communication Records: Records of emails, calls, and meeting notes maintained for service quality and continuity purposes.

3. How We Use Your Information

  • To provide consulting services under our engagement agreements.
  • To respond to inquiries and communicate about our services.
  • To develop proposals and statements of work.
  • To comply with legal and regulatory obligations.
  • To improve our website and service offerings.
  • To send relevant communications subject to your preferences.
  • To maintain accurate client records.

4. Data Sharing and Disclosure

WDA Sousa does not sell, trade, or rent your personal information. We may share information with service providers (website hosting, email platforms, document management) who are contractually bound to protect your data, with subcontractors engaged for specific projects under confidentiality agreements, when required by law or regulatory authority, or in connection with a business transfer such as a merger or acquisition.

5. Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to understand usage patterns. You can manage cookies through browser settings. Disabling cookies may affect certain website features.

6. Data Security

We implement security measures including encryption (TLS 1.2+), access controls, regular staff training, secure data storage, and incident response procedures. While we take reasonable precautions, no electronic storage or transmission is completely secure.

7. Data Retention

We retain information as long as necessary for the purposes collected or as required by law. Client records are typically retained for seven years following engagement completion. Analytics data is retained for up to two years.

8. Your Rights

Under PIPEDA, you have rights to access, correct, withdraw consent, request deletion, restrict processing, and port your data. Contact our Privacy Officer using Section 13 details. We respond within 30 days.

9. Childrens Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated date.

12. Governing Law

This policy is governed by Ontario and Canadian laws. Disputes shall be resolved in Ontario courts.

13. Contact Us

For questions or requests regarding this policy:

Wda Sousa Consulting Inc. (WDA Sousa)

Attention: Privacy Officer

125 Village Green Square

Scarborough, Ontario M1S 0G3

Canada

Email: zhengxi@wdasousa.autos

Phone: +1 (251) 486-2262

Website: wdasousa.autos

This Privacy Policy was developed by WDA Sousa, a Canadian consulting firm providing advisory services to organisations across Canada since 2014.